WE ARE HIRING

We are looking for ambitious and qualified candidates for all departments who know what great customer service is all about!

 

Thank you for considering Boomtown Casino Hotel for employment! View our job openings and apply using our Online Employment Application.

 

If you would like to also submit a resume, please email it to Human.Resources@BTReno.com

 

Boomtown is a first-class, recently renovated hotel-casino in Reno, NV. We feature 541 Slot Machines, 10+ Table Games, Keno & Poker as well as a Best Western Plus hotel and pool. We have a 30,000 square foot Fun Center Arcade for BIG and little kids alike, a fine dining Steakhouse, the Buffet, Peet’s Coffee, for when guests have worked up an appetite. Add in our award-winning KOA campground, Mini-Mart gas station and Gift Shop and there’s no end to the great and rewarding careers you can find here at Boomtown!

JOB OPENINGS

The successful Banquet Bartender is responsible for providing prompt and efficient beverage service to guests. Prepares cocktails for guests of Boomtown Casino using prescribed recipes. On Call position available; must be able to work varied schedule. Must be able to obtain/maintain beverage card. Must be 21 years old.

 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western Hotel discounts, 50 cents off the gallon at Boomtown’s Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Barista Shift: Varies

The Barista is responsible for creating the ultimate guest experience by creating and serving beverages and/or food items at Peet’s Coffee. The Barista will provide excellent service to our guests, utilize specialty coffee makers and a cash register.

Pay $13 per hour plus tips.

 

Qualifications:

  • Consider yourself a “people person,” and enjoy meeting others.
  • Love working as a team and appreciate the chance to collaborate.
  • Understand how to create a great guest service experience.
  • Have a focus on quality and take pride in your work.
  • Are open to learning new things (especially the latest beverage recipe!)
  • Are comfortable with responsibilities like cash-handling and safety.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Can maintain a clean and organized workspace.
  • Have excellent communications skills.

 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Cage Cashier Shift: Full Time or Part Time

2:00pm- 10:00pm or 10:00pm-6:00am

 

The Cage Cashier is responsible for performing various cash transactions. The Cage Cashier provides superior guest service, positively effects interactions with guests. Previous money handling experience, the ability to use a computer, and 10 key skills are required. Must be at least 21+ and able to obtain/maintain a gaming card. Excellent Tips!

 

You’d make a great cage cashier if you:

  • Consider yourself a “people person,” and enjoy meeting others.
  • Love working as a team and appreciate the chance to collaborate.
  • Understand how to create a great guest service experience.
  • Have a focus on quality and take pride in your work.
  • Are open to learning new things. 
  • Are comfortable with responsibilities like cash-handling large amounts of money.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Can maintain a clean and organized workspace.
  • Have excellent communications skills.

 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life, PTO, Best Western hotel discounts, 50 cents off the gallon at our Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Position: Full Time

Shift: Graveyard 1:00am-9:00am

The Successful Cocktail Server will have great communication and guest service skills. Previous Beverage experience is a plus. Must be able to work a flexible schedule including holidays and weekends. Must be 21years old and able to obtain alcohol card.

 

BENEFITS

We offer a very competitive benefits package including health, dental, vision, life and PTO, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Drop Count Team

(4)Shift Schedule:

Mon-5:00am-1:00pm

Tue-6:30-10:30a

Wed- 6:30am-10:30am

Thurs- 5:00am-1:00pm

Fri-OFF

Sat-OFF

Sun-OFF

Responsible for daily removal and count of currency from slot machines at Boomtown Casino Hotel. Additional tasks may be assigned as necessary.

JOB RESPONSIBILITIES

  • Remove drop cans and transport cans to our count room
  • Processes cash, chips, tickets and records by denomination
  • Follow all regulatory and department policies outlined in the Nevada Gaming Control Board and Departmental Policy and Procedures.

REQUIREMENTS

  • Previous cash handling experience a plus.
  • Able to obtain/maintain gaming license.
  • Must be 21 or older.

PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Ability to stand for long periods
  • Frequent pushing, pulling, lifting up to 25lbs and bending
  • Work environment may include smoke and variable temperature, lighting and noise levels.

Benefits

We offer a very competitive benefit package including health insurance, and 401(k). Food, gas, and property outlet discounts, free concert tickets, PTO and lots of free fun activities for team members and their families, just to name a few.

Day Shift: 8:00am- 4:00pm  

Swing Shift: 4:00pm- 12:00am

We are currently seeking a Custodian to join our team. Responsible for the general upkeep, maintenance of our main casino floor, offices areas, restrooms and all areas determined by assigned management team while providing our guest with excellent guest service.

MAJOR AREAS OF RESPONSIBILITY:

Responsibilities include the following duties but are not limited to:

· Pick up trash and replace with trash liners

· Vacuum, mop, wiping counters, wipe slot machines, and sweep all floor areas

· Dust, wall spot, clean all glass, polish, sanitize all areas.

· Note and report all areas in need of repair and any hazardous condition requiring correction.

· Adhere to all safety rules and requirements and all policies and procedures

QUALIFICATIONS

This is an entry level position, must be 21 or older.

BENEFITS

We offer a very competitive benefits package including health, dental, vision, life and PTO, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Dishwasher shift: Wednesday-Sunday 3:00pm-11:00pm

The dishwasher is responsible for cleaning dishes, pot, pans and silverware with chemical cleaners. The dishwasher will need to be able to work quickly and efficiently. Must be at least 18 years old.

 

You’d make a great dishwasher if you:

  • Love working as a team and appreciate the chance to collaborate.
  • Understand how to create a great guest service experience.
  • Have a focus on quality and take pride in your work.
  • Are open to learning new things. 
  • Are comfortable with responsibilities like machine safety.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Can maintain a clean and organized workspace.
  • Have excellent communications skills.

 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life, PTO, Best Western hotel discounts, 50 cents off the gallon at Boomtown’s Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Front Desk Agent shifts available:

Swing Shift- 3:00pm-11:00pm or 2:00pm-10:00pm

 

The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card.

 

You’d make a great front desk agent if you:

    • Consider yourself a “people person,” and enjoy meeting others.
    • Love working as a team and appreciate the chance to collaborate.
    • Understand how to create a great guest service experience.
    • Have a focus on quality and take pride in your work
    • Are open to learning new things (especially the latest property promotions and events!)
    • Can keep cool and calm in a fast-paced, energetic work environment.
    • Have excellent communications skills.

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Front Desk Lead shift available:

Swing Shift- 3:00pm-11:00pm 

 

The hotel front desk lead performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts, receipt of payment, be ready to respond to a wide variety of requests and must be able to address concerns in a timely and professional manner. The hotel front desk lead will ensure completion and accuracy of all daily duties and reports. Must be 21+ and able to obtain/maintain a gaming card.  

 

You’d make a great front desk lead if you:

  • Consider yourself a “people person,” and enjoy meeting others.
  • Love working as a team and appreciate the chance to collaborate.
  • Understand how to create a great guest service experience.
  • Have a focus on quality and take pride in your work.
  • Are comfortable with responsibilities of leading the team by example.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Have excellent communications skills.

 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Day Shift: Saturday & Sundays (Required) 10:30am to 4:30pm

Swing Shift: Saturday & Sundays (Required) 3:30pm to 10:30pm

Weekday shifts may be available

The successful Fun Center Attendant must have a friendly personality and positive attitude. This is a fun environment that allows you to make the guests experiences enjoyable. Must have the ability to interact well with children and adults. Must be able to stand for an 8 hour shift. Must be 16 years or older and able to work weekends and holidays.

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

We offer a FREE MEAL per shift and TRANSPORTATION! We are offering the BEST PAY IN TOWN!

Boomtown Casino Hotel is hiring for Housekeeping Attendants. Experience a plus, but not required. Housekeeping Attendant responsibilities include but are not limited to:

  • Cleaning assigned guest rooms.
  • Respond to guest calls for extra towels and special items.
  • Check to make sure all lamps, TV’s, and radios are in good working condition and report to your supervisor if not.
  • Responsible for contacting Guest Safety for ALL lost and found items located in guest rooms.
  • Report for work on time and as scheduled. Be able to work overtime if needed.
  • Frequent pushing/pulling up to 50 lbs
  • Perform other job duties that may be assigned.
  • Must be 18 years or older.

Benefits:

Boomtown offers a comprehensive benefits package including medical, dental, vision, life insurance and 401(K). Paid Time Off, discounts at food outlets on property, and many other fun and exciting opportunities.

Keno Runner / Keno Writer

Keno Runner / Keno Writer Shift available: 8:00am- 4:00pm

The successful Keno Runner / Keno Writer candidate must be able to receive, verify and record wagers. The successful Keno Runner / Keno Writer candidate must also have good demonstrated math skills, be familiar with Keno rules and regulations. Must be able to obtain/maintain gaming card. Pay starts at $11.25 an hour plus tips (Must be 21).

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western Hotel discounts, 50 cents off the gallon at Boomtown’s Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

 

Keno Supervisor Shifts available:

8:00am- 4:00pm

4:00pm-12:00am

 

The successful Keno Supervisor  must be able to receive, verify and record wagers. The Keno Supervisor must also have good leadership and demonstrated math skills. Keno experience preferred. Must be able to obtain/maintain gaming card. Pay starts at $13.00 an hour plus tips (Must be 21).

 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Boomtown’s Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

KOA Reservations Agent Shift: Varies

 

The KOA reservations agent will provide great customer service, maintain a cash drawer, operate a computer, oversee the KOA office/ campground and complete reports as required by management. Previous cashier, computer, customer service and campground experience is helpful. Must be 21+ and able to obtain/maintain beverage card. 

 

You’d make a great KOA reservations agent if you:

  • Consider yourself a “people person,” and enjoy meeting others.
  • Love working as a team and appreciate the chance to collaborate.
  • Understand how to create a great guest service experience.
  • Have a focus on quality and take pride in your work.
  • Are open to learning new things.
  • Are comfortable with responsibilities like cash-handling and store safety.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Can maintain a clean and organized workspace.
  • Have excellent communications skills.

 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Boomtown is seeking an enthusiastic and dependable individual to join our marketing/casino intern program. Casino interns will have the opportunity to gain hands-on experience in various casino departments. The casino intern position will be involved in many tasks including, but not limited to, assisting with promotions, special events & tournaments, working in departments to gain working knowledge of the entire property, providing smooth and efficient guest service to all guests, understanding Player’s Club functions and benefits and assist in other duties and projects as assigned.  Must have a flexible schedule including working weekends/evenings and must be 21 years or older.

 

Duties include:

  •  Assist marketing team with running, setting up, and helping with  promotions.
  •  Maintain knowledge of property and walking casino floor to assist new and established guests
  • Maintain working knowledge of special events, tournaments, and promotions in order to assist guests and team members.
  • Working in cross departments for periods of time to attain full knowledge of all casino departments; departments include, Fun Center, Gaming, Food and Beverage, Hotel and Table Games.

 

Benefits:

Boomtown offers benefits package including 401K, health, life, dental and vision insurance. Discounts at food outlets on property, discounts on gas and many other fun and exciting opportunities.

Shift: Varies (Day, Mid and Swing Shift)

The successful candidate will be responsible for providing excellent customer service to our guests, handling and directing incoming calls, making hotel reservations and assisting guests with any requests or inquires. Accurately verify, input, and retrieve information with routine difficulty from a computer system, confirming pertinent information including number of guests, room rate, etc. Candidate will be responsible for making appropriate selection of rooms based on guest needs. Must be able to multi-task, and handle multiple calls at once. Previous phone operating experience is a plus. Must be able to work weekends. Must be 21 and able to obtain/maintain a Gaming Card.

Benefits:

We offer a very competitive benefit package including health, dental, vision, life, STD, PTO, food, gas, and property outlet discounts, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

The successful candidate must have at least 1-2 years security experience. Casino-surveillance, military or police background preferred. Must be 21 or older, able to obtain/maintain Gaming and Alcohol Awareness Training card.

 

Benefits:

We offer a very competitive benefit package including health, dental, vision, life, STD, PTO, food, gas, and property outlet discounts, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

Boomtown Steakhouse is looking for a hospitality professional to join our team as a fine dining busser. Busser experience required. Must be able to walk/stand for an 8 hour shift and be able to obtain an Alcohol Awareness card. Plus excellent tips! Must be 18 years or older.

 

Benefits:
We offer a very competitive benefit package including health, dental, vision, life, PTO, property outlet discounts, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

Boomtown is looking for a security professional to join our team for the Surveillance Department. The Surveillance Agent has the following duties:

JOB DUTIES AND RESPONSIBILITIES

  • Provides Guest Safety and loss control of assets by monitoring all gaming and non-gaming casino and adjacent property functions, and by reporting all irregularities to the appropriate personnel, as established by procedures.
  • Maintains a video library of all property-wide activities for periods as prescribe by in-house procedures, and by State directives.
  • Coordinates with the Guest Safety department personnel to provide optimum video coverage of transaction, interactions that require coverage as established by procedures.
  • Notifies the Surveillance Manager of all information and significant observations concerning gaming and support areas of operations.
  • Promotes ongoing and effective communications with Surveillance Manager and team.
  • Ensures the confidential treatment of all relevant information.
  • Takes appropriate measures to promote the safety and courteous treatment of customers, guests and team members of the property.
  • Stay current with the Company and Departmental policies & procedures, and Nevada State Gaming regulations to maintain compliance.
  • Maintain camera placement, monitors camera coverage, and makes changes where appropriate to ensures optimal coverage of all activities.
  • Ensures accurate and though documentation and reporting of shift activities.
  • Works towards short and long–term departmental goals.
  • Maintains a positive work ethic and promotes a positive environment with team.
  • Answer emergency calls via telephone and communicate such calls with patrol units.
  • May be required to act as dispatcher for responding personnel under certain circumstances.
  • Other work related duties may be assigned by Security Management.

EXPECTATIONS

  • Ability to act independently while drawing conclusions from written, camera/video and computer generated materials.
  • Ability to gather and interpret quantitative or qualitative data, make decisions based on the data and find solutions to special problems.
  • Operate a computer to access & input information using Excel, Word, and Windows) review and download video to a thumb drive, to perform job functions.
  • Visually monitor & record day to day operations, both interior and exterior, in areas throughout the casino/hotel.
  • Research and review disputes, locate tapes requested for investigations by other departments and observe special surveillance assignments.
  • Operate with phones, computers, DVR, NVR and other surveillance equipment, input/retrieve data and take pictures.
  • Stay constantly aware in order to detect equipment malfunctions or errors such as missing info.
  • Maintain the highest level of discretion and confidentiality while performing all surveillance activities.
  • Assist Nevada Gaming Control Board Officers in investigation of gaming incidents.
  • Assist in arrests, maintaining and performing gaming audits and reports.
  • Maintain professional communication at all times for the ease of information sharing.
  • Assist all state & Local Police agencies in performing investigations that are related to our property.

Casino Surveillance Agent experience preferred. Pay DOE

 

Benefits:

We offer a very competitive benefit package including health, dental, vision, life, PTO, property outlet discounts, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

Valet Attendant 

Position: Part-time or Full time

Shift: Varies

Job Description

The Guest Services Attendant is responsible for providing exceptional guest service while parking and retrieving guests’ vehicles. They also provide Bell services, assisting guests with their luggage, occasionally driving the employee shuttle and keeping their areas clean. Must be able to drive a variety of different car types. Must be able to lift guests’ luggage ranging from 30-50lbs. Must have a valid Nevada driver’s license and provide a current DMV printout upon interview. Must have a three year citation free driving history and zero Demerit Points. 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.