Careers

Shift: Days
Position: Full-time

Successful candidate must provide exceptional guest service to our guests and adhere to all Gaming control policies and procedures. Must be 21 years or older and able to obtain a Nevada Gaming card. Previous gaming experience is a plus.

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Position: Full-time

The successful candidate must have at least 1-2 years security experience. Casino surveillance, military or police background preferred. Day, Swing and Graveyard positions are available. Must be 21 or older, able to obtain/maintain Gaming and Alcohol Awareness Training card.

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Shift: Varies
Position: Full-time
Salary: $36,000 to $42,000 yr

Exciting opportunity with a rapid growth company seeking qualified individual to assist management with our Food and Beverage operations. Successful individual will have a minimum of one year F&B Supervisory experience, outstanding guest service skills, fantastic personality and enjoys working with a superior team. Position hours are mainly late day early swing 2-10 but may vary. Boomtown offers great benefits and opportunities, family oriented events along with an upbeat working environment.

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Position: Full-time
Wages: Salary DOE
Shift: Open schedule- will be required to work weekends and holidays when needed.

Best Western Plus Boomtown Casino & Hotel is now seeking an Assistant Hotel Manager to join our team!

As Assistant Hotel Manager, you will

• Assist the Hotel Manager with the overall operations of the Front Desk, Reservations, Valet and Laundry including hiring, training, scheduling, evaluating, and coaching staff
• Resolve guest complaints and ensure guest satisfaction by answering all calls and/or returning all guest calls in a timely manner
• Work closely with other departments such as Marketing, VIP Services, Group Sales, Guest Safety, & Accounting
• Lead by example at all times and provide the highest level of customer service to all internal and external guests, vendors and clients
• Maintain efficient, timely, and effective communication within your department at all times
• Perform other duties that may be assigned

Qualifications:

• At least one year of supervisory experience in hospitality is a must.
• Previous front desk/reservations experience is a must.
• Previous customer service experience is a must.
• Strong communication skills
• Strong attention to detail required
• Must be capable of working in a fast paced environment with multiple interruptions
• Must be able to obtain and maintain a Nevada Gaming card.
• Must be 21 or older

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Position: Full-time
Shift: Various

Best Western Plus Boomtown Casino & Hotel is now seeking a Hotel Supervisor to join our team!
As Hotel Supervisor, you will
· Assist the Hotel Manager with the overall operations of the Front Desk, Reservations, Valet and Laundry including hiring, training, scheduling, evaluating, and coaching staff
· Resolve guest complaints and ensure guest satisfaction by answering all calls and/or returning all guest calls in a timely manner
· Work closely with other departments such as Marketing, VIP Services, Group Sales, Guest Safety, & Accounting
· Lead by example at all times and provide the highest level of customer service to all internal and external guests, vendors and clients
· Maintain efficient, timely, and effective communication within your department at all times
· Perform other duties that may be assigned

Qualifications:
· At least one year front desk experience is required
· Previous supervisory experience strongly preferred
· Previous customer service experience is a must.
· Strong communication skills
· Strong attention to detail required
· Must be capable of working in a fast paced environment with multiple interruptions
· Must be able to obtain and maintain a Nevada Gaming card.

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Shift: Full-time
Position: Swing (3p - 11p)

Gaming registration required and must be 21 or older.

The Hotel Front Desk Agent will perform all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment.

Responsibilities and Duties

• Greet each guest in an upbeat and positive manner utilizing Total Service skills.
• Register each guest, verifying all guests' information in the computer; collecting identification and payment for guest rooms.
• Answer and transfer calls coming in to the Front Desk.
• Assist guests with booking their room reservations, concerts, and special events.
• Provide property information and assistance to our guests.
• Assist Guests with current Boomtown property info/special events/promotions and amenities.
• Data entry and filing.
• Work with other departments using a 2-way radio.
• Create key cards in separate computer system for guest room entry to ensure safety of guests.
• Prepare rooming slips with luggage claim check, key card and guests cards (if appropriate) for delivery to guest room.
• Post charges and adjustments to guests' accounts.
• Receive payment from guests.
• Perform clerical duties for players club.
• Redeem complimentary points utilizing OASIS Super-Playmate system.
• Explain benefits of the players club to potential members.
• Perform other duties as requested by Management

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Must have the ability to stand for periods of up to 4 hours at a time.
• Must have the ability to handle high levels of stress that often accompany working with the public.
• Greet guests immediately with a friendly and sincere welcome; use a positive, clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information.
• Complete the registration process by accurately verifying, inputting, and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate; make appropriate selection of rooms based on guest needs; code electronic keys; non-verbally confirm the room number and rate; provide welcome folders containing room keys, certificates, and coupons as appropriate.
• Verify and imprint credit cards for authorization using electronic acceptance methods; handle cash, make change, and balance an assigned house bank; accept and record vouchers and other forms of payment; perform accurate, moderately complex arithmetic functions using a calculator; post charges to guest rooms and house accounts using the computer; secure and maintain a House Bank.
• Promptly answer the telephone using positive and clear English communication.
• Should have the desire to work in a fast-paced high call volume environment while meeting established guidelines and have the ability to adapt to an always changing environment

We are an EOE, Drug free employer!

Qualifications and Skills
• Must be 21 or older.
• Fluent and literate in English.
• Must have the ability to speak clearly to be understood by guests.
• Manual dexterity to operate computer, 10 key and write while taking messages.
• Must have mathematical abilities as in adding, subtracting, multiplying and dividing.
• Auditory range for immediate area.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• High school degree or equivalent.
• Computer experience necessary.

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Position: Part-time, Full-time
Shift: Graveyard

The successful Table Games Dealer candidate must have at least 2years prior dealer experience on Blackjack, Roulette, 3-Card Poker, Pai-Gow, Poker and Craps. The successful candidate must also have good demonstrated math skills. Gaming registration is required and must be 21 or older.

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Position: Full-time
Shift: Graveyard 12am to 8am

We are currently seeking a Custodian to join our team. Responsible for the general upkeep, maintenance of our main casino floor, offices areas, restrooms and all areas determined by assigned management team while providing our guest with excellent guest service.

MAJOR AREAS OF RESPONSIBILITY:

Responsibilities include the following duties but are not limited to:
• Pick up trash and replace with trash liners
• Vacuum, mop, wiping counters, wipe slot machines, and sweep all floor areas
• Dust, wall spot, clean all glass, polish, sanitize all areas.
• Note and report all areas in need of repair and any hazardous condition requiring correction.
• Adhere to all safety rules and requirements and all policies and procedures

QUALIFICATIONS
This is an entry level position, must be 21 or older.

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Rate: $13 HR
Position: Full-time
Shift: Swing, 3pm - 11pm

Responsible for cleaning dishes, pot, pans and silverware with chemical cleaners, works fast and efficiently.

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Position: Part-time

Successful candidate will be responsible for all aspects of dealing various Poker games while providing friendly, excellent service to every guest. Deal periodically scheduled poker tournaments hosted by Boomtown Reno. When necessary, deal special poker events or temporarily backfill a shift. Previous Customer Service and Dealing experience required. Must be 21 years or older and able to obtain a Nevada Gaming Card.

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Shift: Various
Position: Full-time

Boomtown is seeking individual who is responsible for overseeing all front-of-the-house restaurant and beverage operations. This position ensures that guest service standards are achieved. Must have at least 1 year Food and Beverage Supervisory experience. Candidate must be at least 21 years of age. Must be able to obtain/maintain beverage card.

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Position: Full-time
Shift: A varies shift is available.

We are seeking a Busser to provide food and beverage service to guests in our World Famous Lobster Buffet. Must be able to walk/stand for an 8 hour shift. Alcohol Awareness card is required. Plus, excellent tips! Must be 18 or older.

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Position: Full time
Shift: A varies shift is available

The successful Host / Cashier candidate will be responsible for provide a friendly greeting and excellent service to our guests and accepting payment for buffet meals, and seating guests in the various server sections in the Buffet. The successful candidate must be able to stand for an 8 hour shift. Pay is $10 an hour. Must be 17 years or older.

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Position: Part-time
Shift: A varies shift is available

The successful Barista candidate will be responsible for creating the ultimate guest experience by creating and serving beverages and/or food items at Peet's Coffee. Provide excellent service to our guests. Must be able to work with specialty coffee makers and a cash register. Must be able to work weekends and holidays and be 17 or older. Pays $10 an hour plus tips.

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Position: Full-time
Shift: Day

WORK 25 HOURS AND GET PAID FOR 32 HOURS A WEEK!

Job Description
Casino Count Team Member will be responsible for working with a team that counts, removes drop boxes from slot machines and processes cash, chips, tickets and records by denomination. Previous cash handling experience a plus. Must be able to obtain/maintain gaming license. Must be able to work early day shift, weekends and holidays, 5 days per week. Must be 21 or older.

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$13 an HOUR!!! Plus a $1,000.00 Signing Bonus!!! Day Shift!

We offer a FREE MEAL per shift and TRANSPORTATION! We are offering the BEST PAY IN TOWN!

Boomtown Casino Hotel is hiring for Housekeeping Attendants. Experience a plus, but not required. Housekeeping Attendant responsibilities include but are not limited to:

• Cleaning assigned guest rooms.
• Respond to guest calls for extra towels and special items.
• Check to make sure all lamps, TV's, and radios are in good working condition and report to your supervisor if not.
• Responsible for contacting Guest Safety for ALL lost and found items located in guest rooms.
• Report for work on time and as scheduled. Be able to work overtime if needed.
• Frequent pushing/pulling up to 50 lbs
• Perform other job duties that may be assigned.
• Must be 18 years or older.

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Part time positions are available.

The successful Fun Center Attendant must have a friendly personality and positive attitude. This is a fun environment that allows you to make the guests experiences enjoyable. Must have the ability to interact well with children and adults. Must be able to stand for an 8 hour shift. Must be 16 years or older and able to work weekends and holidays.

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Revenue Auditor

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