Job description

The Director of Casino Marketing is responsible for developing and executing the overall marketing strategy to drive revenue, increase casino visitation, enhance player loyalty, and support brand growth. This leadership role oversees promotions, special events, player development, database marketing, entertainment, and digital outreach, while ensuring alignment with company goals and regulatory compliance. Along with working closely with the advertising, online marketing, social media and graphic design teams.

Key Responsibilities

Strategic Planning & Leadership

• Develop and implement annual and long-term marketing strategies to increase gaming      and non-gaming revenue.

• Analyze market trends, competitor activity, and customer data to identify opportunities for growth.

• Lead and mentor the casino marketing team, including Player Development, VIP Services, Promotions, Special Events and Entertainment.

• Collaborate with senior management to align marketing efforts with business      objectives, financial targets, and guest service standards.

Player Development & Loyalty Programs

• Oversee the Player Development team to implement strategies for acquiring, growing, and retaining high-value players.

• Manage loyalty/rewards programs, including tier structure, reinvestment levels, offers, and promotions.

• Review player data and analytics to optimize player reinvestment, incentives, and comp decisions.

• Maintain strong relationships with VIP guests and ensure exceptional service      standards are met.

Promotions & Events

• Plan, approve, and execute daily, weekly, monthly and annual casino promotions, tournaments, drawings, and special events.

• Coordinate with operations, banquets, entertainment and F&B departments to ensure seamless execution.

• Monitor promotional ROI, participation, and guest feedback to improve future offerings.

Advertising, Branding, & Digital Marketing

• Assist with brand identity and ensure consistent messaging across all platforms including print, digital, radio, TV, and social media.

• Support with developing digital marketing strategies including email campaigns, SMS, social media engagement, website content, and online advertising.

• Maintain marketing collateral, signage, media plans, and promotional materials.

• Ensure we respond promptly to all online and website concerns, comments and reviews. 

Budgeting & Financial Management

· Develop and maintain business plan and marketing plan. 

• Develop and implement annual marketing plan unique for the two properties that supports and is supported by the overall brand strategy for the company and generates trial and builds long term relationships with guests.

• Develop      and manage the departmental budget, including advertising, promotions, player reinvestment including points, comps and Free play.

• Track and report on marketing KPIs such as revenue growth, visitation, database performance, and program ROI.

• Ensure all expenses align with financial goals and regulatory compliance.

Regulatory Compliance & Reporting

• Ensure all marketing activities, promotions, and giveaways comply with state gaming regulations and internal policies.

• Coordinate with legal, compliance, surveillance, and IT teams when needed for approvals and audits.

• Maintain accurate documentation of contest rules, winner verification, and regulatory submissions.

Qualifications

Education & Experience

• Bachelor’s degree in marketing, Business, Hospitality, or related field encouraged.

• 3–5+ years of experience in casino or hospitality marketing, with at least 1 years in a leadership role encouraged.

• Proven track record in player development, promotions, digital marketing, or casino operations.

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Shifts:

Swing-4:00pm-12:00am

The successful Keno Writer candidate must be able to receive, verify and record wagers. The successful Keno Writer candidate must also have good, demonstrated math skills. We will provide paid on-the-job-training. 

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western Hotel discounts, 50 cents off the gallon at Boomtown's Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Requirements

Must be 21 years old.

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Table Games Dealer

The successful Table Games Dealer candidate must have at least 2 years prior dealer experience in Blackjack. The successful candidate must also have demonstrated good math skills. Gaming registration is required and must be 21 years or older.

Benefits

We offer a very competitive benefit package including health, dental, vision, life, supplemental insurances and PTO. Also, food, gas, and property outlet discounts. Discounts at Cabela's, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Job Type: Part-time

Salary: $12.00 per hour PLUS Tips-Take your own tips

Experience:

Table Games Dealer: 2 years (Preferred)

Must be 21 years of age.

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

The successful Dual Rate Dealer candidate must have at least 2 years prior dealer experience in Blackjack. The successful candidate must also have demonstrated good math skills. Gaming registration is required and must be 21 years or older.

Benefits

We offer a very competitive benefit package including health, dental, vision, life, supplemental insurances and PTO. Also food, gas, and property outlet discounts. Discounts at Cabela's, free concert tickets, and lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Job Type: Full Time

Salary: $12.00 per hour PLUS Tips

Experience:

Table Games Dealer: 2 years (Preferred)

Must be 21 years of age.

Description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.

We are seeking a professional and dedicated Security Officer to join our team. As a Security Officer , you will be responsible for ensuring the safety and security of our facilities, employees, and visitors. You will play a critical role in maintaining a secure and pleasant environment for all.

Responsibilities:

- Monitor and patrol premises regularly to maintain security and safety

- Enforce rules, regulations, policies, and procedures

- Respond to emergency situations promptly and effectively

- Write detailed reports on incidents, accidents, and suspicious activities

- Conduct investigations and gather evidence as needed

- Provide excellent customer service to employees and visitors

- Operate security equipment such as cameras, alarms, and access control systems

Requirements:

- High school diploma or equivalent (GED)

- Excellent communication and customer service skills

- Ability to remain calm and professional in high-stress situations

- Familiarity with security equipment and protocols

- Good physical fitness and ability to stand, walk, and climb stairs for extended periods of time

- Ability to work rotating shifts, weekends, and holidays as needed

-Applicants must possess a valid driver’s license and maintain a clean driving record.

We are an equal opportunity employer and welcome applicants from all backgrounds. If you have a passion for safety and security and meet the requirements listed above, we encourage you to apply for this exciting opportunity.

Requirements

Must 21 years or older and be able to obtain a Gaming Card.

Job Description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.

Provides Guest Safety and loss control of assets by monitoring all gaming and non-gaming casino and adjacent property functions, and by reporting all irregularities to the appropriate personnel, as established by procedures.

Maintains a video library of all property-wide activities for periods as prescribe by in-house procedures, and by State directives.

Coordinates with the Guest Safety department personnel to provide optimum video coverage of transaction, interactions that require coverage as established by procedures.

Notifies the Surveillance Manager of all information and significant observations concerning gaming and support areas of operations.

Promotes ongoing and effective communications with Surveillance Manager and team.

Ensures the confidential treatment of all relevant information.

Takes appropriate measures to promote the safety and courteous treatment of customers, guests and team members of the property.

Stay current with the Company and Departmental policies & procedures, and Nevada State Gaming regulations to maintain compliance.

Maintains camera placement, monitors camera coverage, and makes changes where appropriate to ensures optimal coverage of all activities.

Ensures accurate and though documentation and reporting of shift activities.

Works towards short and long–term departmental goals.

Maintains a positive work ethic and promotes a positive environment with team.

Answer emergency calls via telephone and communicate such calls with patrol units.

May be required to act as dispatcher for responding personnel under certain circumstances.

Other work-related duties may be assigned by Security Management.

Must be 21 years or older and able to obtain a Gaming Card.

FREE EMPLOYEE MEAL per shift!

Requirements

• Ability to act independently while drawing conclusions from written, camera/video and computer-generated materials.

• Ability to gather and interpret quantitative or qualitative data, make decisions based on the data and find solutions to special problems.

• Operate a computer to access & input information using Excel, Word, and Windows) review and download video to a thumb drive, to perform job functions.

• Visually monitor & record day to day operations, both interior and exterior, in areas throughout the casino/hotel.

• Research and review disputes, locate tapes requested for investigations by other departments and observe special surveillance assignments.

• Operate with phones, computers, DVR, NVR and other surveillance equipment, input/retrieve data and take pictures.

• Stay constantly aware in order to detect equipment malfunctions or errors such as missing info.

• Maintain the highest level of discretion and confidentiality while performing all surveillance activities.

• Assist Nevada Gaming Control Board Officers in investigation of gaming incidents.

• Assist in arrests, maintaining and performing gaming audits and reports.

• Maintain professional communication at all times for the ease of information sharing.

• Assist all state & Local Police agencies in performing investigations that are related to our property.

Description:
The Steakhouse at Boomtown is looking for a hospitality professional to join our team as a server. Our ideal candidate server is well spoken with an attention to detail. Course food items appropriately. Prior server experience required, must be 21 or older and be able to obtain/maintain beverage card.

Benefits:
We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Job Type: Part-time

Salary: $12.00 EXCELLENT Tip

Requirements

Must be 21 years of age with prior serving experience.

At Boomtown Casino Hotel, our mission is simple: to create a workplace where our team members want to be—and want to stay. We strive to hire and retain individuals who are eager to grow within the company while building meaningful, lasting connections with fellow team members and guests. Whether you’re behind the scenes, on the front lines, in management, or part of our executive team, we operate as one team, dedicated to delivering memorable experiences in a fun, friendly, and professional environment.

We are currently seeking a skilled Hotel Front Office Manager to help lead our hotel’s daily operations. The ideal candidate is a reliable, polished professional with exceptional communication and organizational abilities—someone who is passionate about hospitality and committed to delivering outstanding guest service.

Responsibilities include:

• Overseeing day-to-day hotel operations, including staff management, guest satisfaction, and financial performance.
   

• Developing and implementing policies and procedures to ensure efficient, seamless operations.
   

• Training, coaching, and supervising front desk agents.
   

• Managing financial functions such as budgeting, forecasting, and expense control.
   

• Monitoring guest feedback and addressing concerns promptly and professionally.
   

• Ensuring compliance with all industry regulations, safety standards, and company policies.
   

Requirements

- At least 2-3 years of experience in hotel management or a similar role. - Excellent communication and interpersonal skills. - Strong leadership and management skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Knowledge of industry regulations and safety standards. - Proficiency in Microsoft Office and hotel management software. - Flexibility to work evenings, weekends, and holidays as needed.

Description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.

Front Desk Agent shift available:

The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card.

You’d make a great front desk agent if you:

Consider yourself a “people person,” and enjoy meeting others.

Love working as a team and appreciate the chance to collaborate.

Understand how to create a great guest service experience.

Have a focus on quality and take pride in your work

Are open to learning new things (especially the latest property promotions and events!)

Can keep cool and calm in a fast-paced, energetic work environment.

Have excellent communications skills.

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

Description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.

Front Desk Agent shift available:

The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card.

You’d make a great front desk agent if you:

Consider yourself a “people person,” and enjoy meeting others.

Love working as a team and appreciate the chance to collaborate.

Understand how to create a great guest service experience.

Have a focus on quality and take pride in your work

Are open to learning new things (especially the latest property promotions and events!)

Can keep cool and calm in a fast-paced, energetic work environment.

Have excellent communications skills.

Benefits:

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few.

FREE EMPLOYEE MEAL per shift!

Job description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. 

Day Shift: 9:00am-5:00pm-Full Time

FREE EMPLOYEE MEAL per shift!

The successful houseman candidate will be responsible for answering guest room calls, stocking linen closets maintaining public areas of the hotel and any other related duties required. Superior customer service skills required.

Benefits:

Boomtown offers benefits package including health, life, dental and vision insurance. as well as PTO, discounts at food outlets on property, and many other fun and exciting opportunities.

Free Shuttle for Housekeeping employees.

FREE EMPLOYEE MEAL per shift!

Requirements

must be at least 18 years of age.

Description

At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.

The successful Hotel Bellman is responsible for providing exceptional guest service during bellman services, assisting guests with their luggage, occasionally driving the employee shuttle and keeping their areas clean. The Hotel Bellman must be able to lift guests’ luggage ranging from 30-50lbs, have a valid Nevada driver’s license and provide a current DMV printout upon interview.

Benefits:

FREE EMPLOYEE MEAL per shift!

We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Boomtown Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few. Excellent Tips.

Requirements

Must have a valid Driver's License.