Careers

Boomtown Careers

Boomtown Casino Hotel Careers

Boomtown is Hiring Team Members!

We are looking for ambitious and qualified candidates for all departments who know what great customer service is all about!

Thank you for considering Boomtown Casino Hotel for employment! View our job openings and apply using our Online Employment Application.

If you would like to also submit a resume, please email it to Human.Resources@BTReno.com.

PHOTO BTR

Bartender

The successful Bartender is responsible for providing superior guest service. Prepares cocktails for guests of Boomtown Casino using prescribed recipes. Part-time position available; must be able to work varied schedule. Must be able to obtain/maintain beverage card. (must be 21 or older)

Busser-IMMEDIATE OPENING

We are seeking a Busperson for the World Famous Lobster Buffet. Must be able to walk/stand for an 8 hour shift. The successful candidate must be able to obtain and maintain a beverage card. It is a full time day shift position. Pay is $8.25 plus excellent tips (must be 18 years or older).

Cocktail Server-IMMEDIATE OPENING

The Successful Cocktail Server must provide over the top service to our guests and obtain great communication service skills. Previous Food & Beverage experience is a plus. Must be able to work a flexible schedule including holidays and weekends. Alcohol Awareness card is required. Must be 21 years or older.

Cook I,II & III-Steakhouse

Schedule: Wednesday to Sunday

Time: 2:30pm to 10:30pm

Days off: Monday and Tuesday

Wage: Depends on Experience

Job Type: Full-time

Job Description

We are looking to hire an experienced Cook for the Steakhouse. The successful Cook will be responsible for preparing and presenting all food items as called for in the Steakhouse, and participate in the area set-up and quality control of all food production items in a timely fashion that is consistent with all safety and sanitation standards. Must be able to work flexible schedule including weekends and holidays. Full-time swing position available. Must be able to obtain and maintain a beverage card. Restaurant experience required.

Count Team-IMMEDIATE OPENING

The Count Team Member will be responsible for working with a team that removes drop boxes from slot machines and processes cash, chips, tickets and records by denomination. Previous cash handling experience a plus. Must be able to obtain/maintain gaming license. Must be able to work early morning day shift, weekends and holidays. Full time or Part time position available. (must be 21 or older).

Craps Dealer

Boomtown Casino and Hotel is looking to hire professional, enthusiastic Craps Dealers. The successful candidate must be experienced in dealing Craps. Candidate must be proficient in craps rules, regulations and procedures. Outstanding guest service and communication skills are required and must demonstrated good math skillsMust be able to obtain/maintain gaming card. Full time and part time positions available. (must be 21 or older)

Deli Clerk/Cashier

The successful Deli Clerk is responsible for creating the ultimate guest experience by serving beverages and food items at Market Fresh Deli. Must be able to make sub sandwiches and work with a cash register. Full time and part time various shift position available; must be able to work a flexible schedule including evenings, weekends and holidays. Must be 17 or older.

Front Desk Agent – Day and Swing Shifts

  • Greet each guest in an upbeat and positive manner utilizing Total Service skills.
  • Register each guest, verifying all guests' information in the computer; collecting identification and payment for guest rooms.
  • Answer and transfer calls coming in to the Front Desk.
  • Assist guests with booking their room reservations, concerts, and special events.
  • Provide property information and assistance to our guests.
  • Assist Guests with current Boomtown property info/special events/promotions and amenities.
  • Data entry and filing.
  • Work with other departments using a 2-way radio.
  • Create key cards in separate computer system for guest room entry to ensure safety of guests.
  • Prepare rooming slips with luggage claim check, key card and guests cards (if appropriate) for delivery to guest room.
  • Post charges and adjustments to guests' accounts.
  • Receive payment from guests.
  • Perform clerical duties for players club.
  • Redeem complimentary points utilizing OASIS Super-Playmate system.
  • Explain benefits of the players club to potential members.
  • Perform other duties as requested by Management

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

  • Must have the ability to stand for periods of up to 4 hours at a time.
  • Must have the ability to handle high levels of stress that often accompany working with the public.
  • Greet guests immediately with a friendly and sincere welcome; use a positive, clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information.
  • Complete the registration process by accurately verifying, inputting, and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate; make appropriate selection of rooms based on guest needs; code electronic keys; non-verbally confirm the room number and rate; provide welcome folders containing room keys, certificates, and coupons as appropriate.
  • Verify and imprint credit cards for authorization using electronic acceptance methods; handle cash, make change, and balance an assigned house bank; accept and record vouchers and other forms of payment; perform accurate, moderately complex arithmetic functions using a calculator; post charges to guest rooms and house accounts using the computer; secure and maintain a House Bank.
  • Promptly answer the telephone using positive and clear English communication.
  • Should have the desire to work in a fast-paced high call volume environment while meeting established guidelines and have the ability to adapt to an always changing environment

We are an EOE, Drug free employer! Full-time position available on Swing shift, possible shifts 2p-10p, 3p-11p and Day shift, possible shift 8a-4p. Weekend availability is a must, days off will be mid week.

Qualifications and Skills

  • Must be 21 or older.
  • Fluent and literate in English.
  • Must have the ability to speak clearly to be understood by guests.
  • Manual dexterity to operate computer, 10 key and write while taking messages.
  • Must have mathematical abilities as in adding, subtracting, multiplying and dividing.
  • Auditory range for immediate area.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • High school degree or equivalent.
  • Computer experience necessary.

Heavy Duty Cleaner Supervisor

Assist in overseeing the daily operation of the kitchen areas. Provide team member training to ensure that all tasks are performed to keep the kitchen area clean. Responsible for depth maintenance and sanitation of kitchen equipment including stoves, hoods, ovens and appliances as well as cleanliness of the restaurant area. Previous stewarding, environmental services, or kitchen cleaning experience required. Maintains floors in kitchens, restaurant areas and bars. Good communication skills are necessary as this position is responsible for communicating all issues and concerns to supervisor or kitchen management. (must be 18 years or older)

Heavy Duty Kitchen Cleaner

Boomtown Casino Hotel is seeking a Heavy Duty Kitchen Cleaner who will be responsible for in-depth maintenance and sanitation of kitchen equipment including stoves, hoods, ovens and appliances as well as cleanliness of the restaurant area. Previous stewarding, environmental services, or kitchen cleaning experience required. Maintains floors in kitchens, restaurant areas and bars. Good communication skills are necessary as this position is responsible for communicating all issues and concerns to supervisor or kitchen management. (must be 18 or older)

Host and Cashier

The successful Host/Cashier candidate will be responsible for greeting guests and accepting payment for buffet meals, and seating guests in the various server sections in the Buffet. Previous cash handling and guest service experience required. Friendly personality a must. The successful candidate must be able to stand for an 8 hour shift. Full and part time positions available. Pay is $9 an hour plus tips. (must be 17 years or older)

Hotel Supervisor-IMMEDIATE OPENING

As Hotel Supervisor, you will

  • Assist the Hotel Manager with the overall operations of the Front Desk, Reservations, Valet and Laundry including hiring, training, scheduling, evaluating, and coaching staff
  • Resolve guest complaints and ensure guest satisfaction by answering all calls and/or returning all guest calls in a timely manner
  • Work closely with other departments such as Marketing, VIP Services, Group Sales, Guest Safety, & Accounting
  • Lead by example at all times and provide the highest level of customer service to all internal and external guests, vendors and clients
  • Maintain efficient, timely, and effective communication within your department at all times
  • Perform other duties that may be assigned

Housekeeping Attendant

$13/hr

  • Cleaning assigned guest rooms.
  • Respond to guest calls for extra towels and special items.
  • Check to make sure all lamps, TV's, and radios are in good working condition and report to your supervisor if not.
  • Responsible for contacting Guest Safety for ALL lost and found items located in guest rooms.
  • Report for work on time and as scheduled. Be able to work overtime if needed.
  • Perform other job duties that may be assigned.

We offer a FREE MEAL per shift and transportation!

Frequent pushing/pulling of up to 50 lbs is required. We are a drug-free, equal opportunity employer. Pre-employment reference and background checks are conditions of employment and must possess the legal authorization to work in the US.

Housekeeping-Asistente De Limpieza

$13 Por Hora

Boomtown Casino Hotel está contratando asistentes de limpieza. La experiencia es preferible pero no requerida. Las responsabilidades del asistente de limpieza incluyen:

  • Limpieza de habitaciones asignadas.
  • Responda a las llamadas de los huéspedes para toallas extras y artículos especiales.
  • Verifique que todas las lámparas, televisores y radios estén en buenas condiciones de funcionamiento e informe a su supervisor si no estén en buenas condiciones.
  • Responsable de contactar a seguridad para informar de todos los artículos perdidos de los huéspedes i encontrados en las habitaciones.
  • Reporte el trabajo a tiempo. Ser capaz de trabajar horas extras si es necesario.
  • Realizar otros deberes de trabajo que puedan ser asignados.

Ofrecemos una comida gratis por turno y transporte!

Se requiere empujar hasta 50 lbs. Somos un empleador libre de drogas e igualdad de oportunidades. Deben poseer la autorización legal para trabajar en los Estados Unidos.

KOA Attendant

The successful candidate must possess the ability to use and maintain a cash drawer, operate a computer, oversee the KOA office and complete reports as required by management. Previous cashier, computer and customer service experience is a must. Full-time and part-time positions available. Must be able to obtain/maintain beverage card. Must be able to work any shift if needed, including weekends and holidays.

Maintenance Helper/Groundskeeper

The successful candidate must be proficient at detail work to include carpet shampooing, floor buffering and ceiling cleaning. Knowledge in sprinkler controls, repairs and weed abatement. The candidate must have ability to work off ladders and operate lift equipment ex: (scissor lift, boom lift). Driver's license required. Experience preferred. Full time day shift position available; must be able to work weekends and holidays. (must be18)

Job Type: Full-time

Salary: $13.00 /hour

Maintenance Helper/Groundskeeper

The successful candidate must be proficient at detail work to include carpet shampooing, floor buffering and ceiling cleaning. Knowledge in sprinkler controls, repairs and weed abatement. The candidate must have ability to work off ladders and operate lift equipment ex: (scissor lift, boom lift). Driver's license required. Experience preferred. Full time day shift position available; must be able to work weekends and holidays. (must be18 or older)

PBX/Reservations Agent

The successful candidate will be responsible for handling and directing incoming calls, making hotel reservations and assisting guests with any requests or inquires. Accurately verify, input, and retrieve information with routine difficulty from a computer system, confirming pertinent information including number of guests, room rate, etc. Candidate will be responsible for making appropriate selection of rooms based on guest needs. Must be able to multi-task, and handle multiple calls at once. Previous phone operating experience is a plus. Must be able to work weekends. Full-time day shift position is available. Must be 21 and able to obtain/maintain a Gaming Card.

  • Full time day shift from 7:00 am to 3:00 pm
  • Full time swing shift from 3:00 pm to 11:00 pm

Pit Supervisor

Boomtown Casino and Hotel is looking to hire an experienced Pit Supervisor. The successful candidate will oversee and supervise all the Table Games on the Casino floor. The Candidate must be courteous and provide professional service to our guest. Good mathematical and communication skills are required. Must be able to obtain/maintain gaming card. Full time swing shift position available. (must be 21)

Room Chef-STEAKHOUSE

The Steakhouse Room Chef is responsible for all back of house operations in our fine dining steakhouse including managing kitchen staff and delegating tasks related to meal prep, cooking, and ensuring timely delivery. The Chef is also expected to keep up with industry trends and create new recipes and offerings in collaboration with the Steakhouse Manager. The Room Chef must have the ability to interact with guests in the restaurant in order to get feedback on their dining experience. The Room Chef is also responsible for maintaining relationships with distributors and resolving issues with vendors. The successful candidate must have the ability to understand the room's budget and monitor food and labor costs. Regarding labor, it is the Room Chef's responsibility to schedule staff and ensure adequate staffing levels. The Room Chef is required to uphold standards and provide training on safety and sanitation practices in a kitchen environment. ServSafe certification is required. Alcohol Awareness training card required. Must be 21 or older.

Sous Chef-STEAKHOUSE

Assist in overseeing the daily operation of the kitchen and food production areas. Provide supervision and training for the kitchen staff and ensure that all meals coming from the kitchen are well prepared with regard to quality and consistency. Full-time position.

Store Attendant-Chevron Mini Mart

Boomtown is looking to hire an Attendant for the Chevron Mini Mart. This position is responsible for stocking the Mini Mart, janitorial duties, and cashiering. The successful candidate must possess the ability to use and maintain a cash drawer, operate a computer, oversee the store and gas pumps, and complete reports as required by management. Previous cashier and customer service experience is a must. Full time positions are available. Must be able to obtain/maintain a beverage card. Must be 21 or older.

Table Games Dealer- Graveyard Shift

The successful Table Games Dealer candidate must have at least 2 years prior dealer experience on Blackjack, Roulette, 3-Card Poker, Pai-Gow, Poker and Craps. The successful candidate must also have good demonstrated math skills. Must be able to obtain/maintain gaming card. Full time graveyard dual/rate position available. (must be 21 or older)

Table Games Dual Rate

The successful Table Games Dual/Rate candidate must have at least 2 years prior dealer experience on Blackjack, Roulette, 3-Card Poker, Pai-Gow, Poker and Craps. The successful candidate must also have good demonstrated math skills. Must be able to obtain/maintain gaming card. Full time and part time graveyard dual/rate position available. (must be 21 or older)

Boomtown Casino Hotel